Last Updated: [Date]
1. Introduction
Welcome to Build My System ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at [email protected].
This Privacy Policy governs the privacy policies and practices of our website, accessible at https://buildmysystem.io/(the "Site"), and our software-as-a-service platform (the "Service").
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.
A. Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the choices you make. This may include:
Identity Data: Name, email address, phone number, and business name.
Billing Information: Payment instrument details (such as credit card numbers) are processed by our payment processors; we do not store your full credit card information on our servers.
Account Credentials: Passwords, password hints, and similar security information used for authentication.
B. Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include:
Log and Usage Data: IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site.
Cookies and Tracking: We may use cookies and similar tracking technologies to access or store information.
C. Information Collected on Behalf of Our Clients (Your End Users)
Since Build My System provides CRM and automation tools, you may upload data regarding your own clients ("End Users") to our platform.
Data Processing: We process this data solely on your behalf and in accordance with your instructions. We do not use End User data for our own marketing purposes or sell it to third parties.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. These purposes include:
To provide and manage your account: Creating your account, managing your subscription ($1 trial and subsequent $25/month plan), and granting access to features like CRM, Funnels, and Automation.
To communicate with you: Sending administrative information, such as product, service, and new feature information, and/or changes to our terms, conditions, and policies.
To send you marketing and promotional communications: You can opt-out of our marketing emails at any time.
To protect our Services: For fraud monitoring and prevention.
4. Sharing Your Information
We only share information with the following third parties:
Payment Processors: To facilitate your subscription payments and refunds (e.g., Stripe, PayPal).
Service Providers: We may share your data with third-party vendors who perform services for us or on our behalf and require access to such information to do that work (e.g., hosting services, email delivery services).
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Third-Party Integrations
Our Service allows you to integrate with third-party tools (e.g., Twilio for SMS, Mailchimp, etc.). If you choose to enable these integrations, you grant us permission to share specific data with these partners as required to facilitate the integration. We are not responsible for the privacy practices of these third-party providers.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. If you cancel your subscription, we may retain your account data for a limited period in case you wish to reactivate, after which it will be deleted or anonymized.
8. Your Privacy Rights
Depending on your location (such as the GDPR for European users or CCPA for California users), you may have certain rights regarding your personal information:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure: You have the right to request that we erase your personal data ("Right to be Forgotten").
To exercise these rights, please contact us at [email protected].
9. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, you may email us at:
Build My System Email: [email protected]